ice77 Platform Privacy Notice

This page describes what we collect when you use ice77 and how we keep that data protected. We at ice77 collect personal information to verify your identity, process your deposits and withdrawals, and comply with legal obligations. We do not sell your data to third parties, and we use industry-standard encryption to secure all sensitive information.

When you register on ice77, provide payment details, or contact our support team, you share data with us. We process this data only for the purposes outlined in this notice. Your data may be stored on servers located outside your jurisdiction, subject to the same security standards we apply globally.

If you have questions about how we handle your data, contact our support team through your ice77 account or visit our FAQ page.

What Data We Collect on ice77

We collect the following information when you use ice77:

• Account information: Full name, date of birth, email address, phone number, and username.
• Identity documents: Government-issued ID (KTP, passport, or driver's license) for verification purposes.
• Payment information: Bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), and transaction history.
• Betting and gaming history: Records of all bets placed, games played, deposits, withdrawals, and account balance.
• Device and network information: IP address, device type, browser type, and operating system.
• Communication records: Messages exchanged with our support team.

We collect this data to verify your identity (KYC compliance), process your deposits and withdrawals, settle bets and payouts, detect fraud, and comply with anti-money-laundering regulations.

How We Use Your Data on ice77

We use your data for the following purposes:

• Account verification and identity confirmation
• Processing deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment
• Processing withdrawals to your original payment method
• Settling bets and crediting winnings
• Detecting and preventing fraud and money laundering
• Responding to customer support requests
• Complying with legal and regulatory obligations
• Improving our platform and services

We do not use your data for marketing purposes unless you explicitly opt in. We do not share your data with third parties except where required by law or to process your payments.

Third-Party Processors and Data Sharing

We work with third-party payment processors to handle deposits and withdrawals. These processors receive only the information necessary to complete your transaction — your name, account number, and transaction amount. We require all processors to maintain the same data protection standards we apply.

We may share your data with law enforcement or regulatory authorities if required by law. We may also share data with fraud-detection services to protect ice77 and other users from abuse.

We do not sell your data to advertisers, data brokers, or other commercial entities.

Data Retention on ice77

We retain your account information for as long as your ice77 account is active. After you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering regulations and to resolve any disputes.

Betting and transaction records are retained indefinitely to maintain an accurate account history and to support dispute resolution.

Your Rights and Our ice77 Security Practices

Your Data Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team through your ice77 account. We will respond to data-access requests within standard support windows.

You may request deletion of your account and associated data. However, we may retain certain information (transaction history, identity documents) for legal compliance and dispute resolution.

Security Measures We Use

We at ice77 use industry-standard encryption (TLS/SSL) to protect all data transmitted between your device and our servers. Your password is hashed and never stored in plain text. We use two-factor authentication to protect your account from unauthorized access.

Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We limit employee access to personal data and require all staff to sign confidentiality agreements.

While we implement strong security measures, no system is completely immune to attack. We encourage you to use a strong, unique password and to enable two-factor authentication on your ice77 account.

Cookies and Tracking Technologies

We use cookies to remember your login session, store your preferences, and track your activity on ice77. Cookies help us improve your experience and detect fraud. You can disable cookies in your browser settings, but this may limit functionality on ice77.

We use analytics tools to understand how users interact with our platform. These tools collect anonymized data about page views, clicks, and session duration. This data helps us optimize ice77 for users across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.

Contact Us About Privacy

If you have questions about this privacy notice or how we handle your data, contact our support team through your ice77 account. You can also reach us via email or phone — contact details are available in your account settings.

If you believe we have mishandled your data, you may file a complaint with your local data-protection authority. We are committed to resolving privacy concerns promptly.

Changes to This Privacy Notice

We may update this privacy notice at any time. Changes take effect when posted on ice77. Your continued use of our platform after changes are posted constitutes acceptance of the updated notice. We encourage you to review this page periodically to stay informed about how we protect your data.